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A little over a year ago we announced that Grahame Davies was joining Simwood as an advisor. His input has been very helpful and it is therefore with…
A new month begins and the SSDs here are warm from the reporting. It may be the first of the month but our invoices to interconnected carriers were d…
Whilst most customers love the rich format of our rates files, and others use the API to import them automatically, a few have asked for them to be i…
By popular demand customers are now able to top-up prepayment accounts in real-time using Visa, MasterCard or American Express. We still prefer payme…
There are some in this industry with an inclination to exaggerate or lie. ‘Lie’ is a harsh word though so let’s call it ‘marketing fluff’ from here o…
We have introduced changes to the way we bill and take payment of invoices. Consolidated invoices Previously most services were billed at the beginni…
OFCOM, the body in the UK responsible for promoting competition, has spent 18 months consulting with stakeholders over its plans to impose controls o…
We recently had a support ticket which asked what we did to cap losses resulting from fraud. Figuring that everyone followed the continuing drip-feed…
We’d like to give you a sneak preview of our new website. It isn’t finished, content is changing and some features are disabled until launch but we w…
The Culture, Media & Sport Committee is holding an inquiry into nuisance telephone calls and text messages, focusing on the current regulatory system…
In short If you don’t wish to read the whole story the takeaway is that we’re replacing our general purpose vSphere storage with two tiers. New Tier…
There’s a few things happening to UK FreePhone (0800, 0808 and 0500 numbers) that you need to be aware of and potentially plan for. BT PayPhone Acces…