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We offer lots and lots of features to help you avoid or contain the cost of fraudulent traffic from either your or your customer’s equipment being co…
In January 2013 we enabled both TLS and SRTP on outbound calls. Today it is available on all incoming calls, i.e. using Simwood numbering with us del…
We’ve mentioned before the numerous features we offer to protect you if there’s a fraudulent issue on your account, such as your equipment or your cu…
03 (+443 outside the UK) was introduced a few years ago as a replacement for the 0870 range which had been arguably abused. It was intended for use a…
A little over a year ago we announced that Grahame Davies was joining Simwood as an advisor. His input has been very helpful and it is therefore with…
A new month begins and the SSDs here are warm from the reporting. It may be the first of the month but our invoices to interconnected carriers were d…
Whilst most customers love the rich format of our rates files, and others use the API to import them automatically, a few have asked for them to be i…
By popular demand customers are now able to top-up prepayment accounts in real-time using Visa, MasterCard or American Express. We still prefer payme…
There are some in this industry with an inclination to exaggerate or lie. ‘Lie’ is a harsh word though so let’s call it ‘marketing fluff’ from here o…
We have introduced changes to the way we bill and take payment of invoices. Consolidated invoices Previously most services were billed at the beginni…
OFCOM, the body in the UK responsible for promoting competition, has spent 18 months consulting with stakeholders over its plans to impose controls o…
We recently had a support ticket which asked what we did to cap losses resulting from fraud. Figuring that everyone followed the continuing drip-feed…