Telecoms, AI in the call path, network engineering and the occasional strong opinion. Several times a week since 2009.
By Simon Woodhead At last week’s company get together and training day, I announced a number of changes to team roles. Ross has been with the company…
There seems to be a popular misconception that SIP is a UDP protocol, whereas some of our new services, such as the SIP Registration Proxy and our Mo…
Simwood Mobile has been in the wild for some time now and remains unique in exposing unparalleled flexibility to build MVNOs with access and control…
We’ve offered Direct Debit settlement of invoices for some time but until now have had to manually send customers the mandate. Effective immediately…
Back in July when we introduced our new packages, we described how customers on our new Virtual Interconnect and Managed Interconnect packages (both…
Simon gave the first talk on our 2016 VoIP Fraud Analysis on the weekly ClueCon on Wednesday February 3rd. If you missed the live event a recording i…
Further to our recent note about HMRC’s changed VAT rules for wholesale telecommunications, we need to ask all customers to update their VAT informat…
HMRC announced significant changes to VAT on January 15th that take effect on February 1st and have quite a pronounced effect on the way we bill you,…
We’ve blogged before about the importance of sending valid caller ID on all calls, and warned that we will begin rejecting call attempts with invalid…
In an IP world the idea of ‘channels’ seems a bit old fashioned, and whilst many providing hosted PBX etc. like to sell per channel, the suggestion o…
It is important we continue to develop our IP network to ensure maximum stability and performance for customers. As we mentioned in “Surviving Someon…
By Simon Woodhead I just wanted to let customers know that Dan Lane will be leaving the business on January 31st. Dan has been with us for just over…