Straight-talking, in writing

The Simwood blog.

Telecoms, AI in the call path, network engineering and the occasional strong opinion. Several times a week since 2009.

Our response to the Culture, Media & Sport Committee inquiry into Nuisance Calls

The Culture, Media & Sport Committee is holding an inquiry into nuisance telephone calls and text messages, focusing on the current regulatory system…

Massive storage upgrades to our vSphere environments

In short If you don’t wish to read the whole story the takeaway is that we’re replacing our general purpose vSphere storage with two tiers. New Tier…

Changes in FreePhone

There’s a few things happening to UK FreePhone (0800, 0808 and 0500 numbers) that you need to be aware of and potentially plan for. BT PayPhone Acces…

New Customer API Features

We’re pleased to announce the latest incremental upgrade to our market-leading Customer API which adds a range of useful new tools including; Trunk M…

Real-time big-data!

‘Big data’ is a bit of a buzz phrase lately and is typically used to refer to large volumes of data, crunched over prolonged periods to determine lon…

Advanced Call Cost Control

Uniquely we allow our customers to leverage our own call control platform to set their own limits on a per trunk, and per class of destination, basis…

Special Offer: Cable & Wireless Geographic Number Portability

We now have nationwide coverage for Geographic Number Portability with Vodafone, or rather what used to be Cable & Wireless and all acquired companie…

Frustration = Opportunity

An opinion post by Simon Woodhead I sometimes think my world is upside down. Some nights I lie awake pondering the changes this industry has coming a…

Simwood Virtual Interconnect – Inbound

We’ve had a fantastic year so far at Simwood, growing our customer base substantially. Whereas in past years this was from new entrants to the VoIP s…

Special Offer: Geographic Number Portability

For the month of May we are reducing our charges on the porting in of geographic numbers from the following network operators: BT Vodafone (Thus) Vod…

The Mobile Industry Will Shift… Again

A guest post by Mark Selby. Mark is the former VP of Industry Collaborations and Multimedia at Nokia. These days he is a highly sought after independ…

BT claim they own SIP

By Simon Woodhead Shortly after midnight last night my inbox pinged with a concerned email from a diligent customer. They’d seen news on The Register…