Author

Simon Woodhead

Our stance on “dialler”

By Peter Farmer Everyone at Simwood is very clear on the nuances of our policy towards diallers, having suffered me droning on about compliance issue…

Ireland ‘Special Offer’

By Simon Woodhead We don’t do ‘special offers’ but I wanted to grab your attention, and the title will be karmic in certain quarters! I mentioned las…

Number Range Hosting

Hi everyone, I joined Simwood a few weeks ago as Sales Director and this is my first blog. I’m pretty sure I’ll know many of you already but for thos…

If the BBC did DDoS…

Comms Council UK just put out an e-mail to its members, saying one of its own has been suffering from a DDoS attack for several hours affecting its U…

One team, one direction

By Simon Woodhead There’s a certain department store and supermarket who are known for two things, the first being “never knowingly undersold”, but t…

Cause code changes

By Simon Woodhead We’ve made some changes to the way our fraud controls reject calls. But don’t worry, nothing changes unless you want it to! I was l…

How do we annoy you?

By Simon Woodhead We’re running with quarterly objectives now and for Q3 the team have time reserved to focus on removing friction through automation…

CLI Authentication: Central database boringness abounds (again!)

By Simon Woodhead TL;DR CLI authentication has some risks, some seriously acute risks for our customers, so don’t let the naive and self-interested o…

Zero Defect Routing

By Simon Woodhead There’s a story about our termination which we’ve been pretty poor at telling! I’d like to try and address that. The technical stor…

2022 accounts

By Simon Woodhead We’ve just filed 2022’s accounts for Simwood Group plc and I wanted to discuss them here in the interests of transparency and clari…

TSRs and Encryption

By Simon Woodhead There’s a bogus narrative circulating that the Telecommunications Security Act 2021 doesn’t apply to all but the largest entities.…

Microsoft Teams on YOUR numbers

By Simon Woodhead Love it or hate it, Teams is here and isn’t going away. While we showcased a prototype integration with the Sipcentric platform bac…

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