Telecoms, AI in the call path, network engineering and the occasional strong opinion. Several times a week since 2009.
As previously signalled, we’re really pleased to make US numbering available through the portal in testing. As it is in testing there are some known…
Whilst the implementation of the new CLI policies around General Conditions 6 has largely gone without incident, we’ve experienced a number of report…
by Ross McKillop General Condition 6 requires that all operators sending calls onto the PSTN set a Network Number that is on their network to allow c…
With effect Wednesday 10th October we will be implementing the first phase of CLI changes for compliance with the revised General Condition 6 as prev…
Back in 2014, we launched Intelligent Call Rejection, a Simwood take on the traditional ACR service, which filtered out calls where Caller ID Data is…
As we near the mandatory changes to CLI handling in October, we’re seeing an increased number of tickets relating to routing issues where certain CLI…
By Simon Woodhead We’ve banged the drum a fair bit about why you should buy your IP Transit from Simwood (contention free, low latency, largely optic…
By Simon Woodhead It is widely regarded that ‘Inbox zero’ leads to a state of calm and reduced stress. We’ve embarked on a project we call ‘BT Zero’…
By Simon Woodhead I’m old enough to remember the BA Dirty Tricks campaign against Virgin, where BA admitted to trying to poach Virgin customers and s…
Numbers are a limited resource, and CPs have a duty to ensure numbering is managed effectively and efficiently (General Condition 17). Also, no-one w…
As a special offer for customers with paid Direct Connects* to Simwood, or ordering new ones before September 30th, we’re now offering free IP Transi…
As we have previously announced, there are big changes to CLI coming with the new Ofcom General Conditions which take effect from 1st October 2018. A…