Straight-talking, in writing

The Simwood blog.

Telecoms, AI in the call path, network engineering and the occasional strong opinion. Several times a week since 2009.

New Trunk Controls

For some time now we’ve enabled named trunks to be configured via the API, allowing service providers to create dedicated trunks for individual custo…

Improvements to Inbound Fax

We have offered advanced inbound and outbound internet-based fax services since 2010 and believe we’re the only carrier to offer delivery of inbound…

Our VoIP Fraud presentation at LINX84

We had the pleasure of speaking at the London Internet Exchange’s LINX84 meeting on February 17th regarding our VoIP Fraud research. Below is the vid…

Simwood VoIP Fraud Analysis – get your copy now

As regular readers will know, Simwood has operated a VoIP Honeypot since 2011. The findings from it shape many of the market-leading features we offe…

2 quick scripts to help you sleep easier!

If you’re someone who didn’t implement our 4 quick ways to help stay safe from VoIP fraud at Christmas and you were not one of the unfortunate ones w…

France leading the way in nuisance call control

Over the Christmas break French fixed and mobile telephone operators quietly introduced surcharges on calls originating outside the EU. They are basi…

Virtual Interconnect (Inbound) rate changes

The OFCOM Narrowband Review is increasing the cost/reducing the revenue on incoming calls, effective February 1st. In the light of the rate changes w…

Non-geographic numbering out-payment changes

The OFCOM Narrowband Review is increasing the cost of incoming calls effective February 1st. We will be absorbing these changes where possible and ha…

Freephone Rate Reductions

The OFCOM Narrowband Review is increasing the cost of incoming calls, effective February 1st. We will be absorbing these changes for Freephone and, a…

Realtime Channel Information

Our portal, and the API on which it is built, has always offered a view of the number of channels currently in use, along with historic usage informa…

The Importance of Caller ID

We launched our new SIP stack a little over a year ago now, and despite clear documentation, our own Guidance on Nuisance calls and supporting multip…

Indirect Access – Simwood termination from PSTN lines

Indirect Access is the means by which you can dial a short code (ours is 12940) on a traditional phone line followed by the number you want, and the…