Telecoms, AI in the call path, network engineering and the occasional strong opinion. Several times a week since 2009.
Presently we do not charge for channels allocated to customers but like any operator with the overhead of a network, they are a valuable resource and…
Please refer to the most up-to-date guidance on unwanted calls here. This is a bit of a departure for our blog as I’m writing this to be read by cons…
As the new guy on the Simwood team (it was officially my first day today) I wanted to make a short blog post to show you something that I’m very exci…
Further to yesterday’s announcement regarding Advanced Inbound Routing, you can now configure the same set of features as a default configuration for…
You can now configure numbers to route to multiple destinations, of multiple types, simultaneously as well as configure time of day routing, all at n…
We’re delighted to announce that serial telecommunications entrepreneur Dan Lane is joining Simwood. Dan was previously Head of Special Projects at M…
OFCOM’s Narrowband Review, effective earlier this year, led to incoming calls on ported numbers coming into Simwood being loss-making per minute, as…
WebRTC is going to change the game completely for all of us. Whilst it is potentially devastating for our industry commercially, it also presents hug…
Effective June 2014 you will need to have replaced many of your 084 and 087 (and where applicable 09) numbers alternatives in order to remain complia…
We don’t normally go in for vapourware but on this occasion need to tell you about a development we have here that we think you’ll love and which is…
Ok, let’s get something straight to start with: We love Asterisk, it was the Swiss Army Knife of telecommunications and the product on which many peo…
We have for some time enabled you to create username/password combos for your end-users and pass outbound calls to us using them instead of the more…