Telecoms, AI in the call path, network engineering and the occasional strong opinion. Several times a week since 2009.
The OFCOM Narrowband Review is increasing the cost/reducing the revenue on incoming calls, effective February 1st. In the light of the rate changes w…
The OFCOM Narrowband Review is increasing the cost of incoming calls effective February 1st. We will be absorbing these changes where possible and ha…
The OFCOM Narrowband Review is increasing the cost of incoming calls, effective February 1st. We will be absorbing these changes for Freephone and, a…
Our portal, and the API on which it is built, has always offered a view of the number of channels currently in use, along with historic usage informa…
We launched our new SIP stack a little over a year ago now, and despite clear documentation, our own Guidance on Nuisance calls and supporting multip…
Indirect Access is the means by which you can dial a short code (ours is 12940) on a traditional phone line followed by the number you want, and the…
We have offered inbound SMS on some of our geographic number ranges for a while but BT Wholesale withdrew the product shortly after and the majority…
In December we released yet more features (balance locking and automated alerts) to protect you from VoIP fraud should one of your customers or your…
Communication Providers have been obligated to offer 999 services on VoIP calls since OFCOM modified the General Conditions several years ago. The Co…
I wanted to write to wish you the best for the coming festivities and to say thank you for working with us this year. I really hope it is a good one…
We want you to relax this Christmas so if you don’t already, why not make use of the multitude of features we offer to restrict the VoIP traffic you…
We offer lots and lots of features to help you avoid or contain the cost of fraudulent traffic from either your or your customer’s equipment being co…