Straight-talking, in writing

The Simwood blog.

Telecoms, AI in the call path, network engineering and the occasional strong opinion. Several times a week since 2009.

Cessation of inbound SMS

We have offered inbound SMS on some of our geographic number ranges for a while but BT Wholesale withdrew the product shortly after and the majority…

Christmas VoIP attacks. How did you fare?

In December we released yet more features (balance locking and automated alerts) to protect you from VoIP fraud should one of your customers or your…

999 price changes – helping you meet your GC4 obligations

Communication Providers have been obligated to offer 999 services on VoIP calls since OFCOM modified the General Conditions several years ago. The Co…

Thanks for a great year!

I wanted to write to wish you the best for the coming festivities and to say thank you for working with us this year. I really hope it is a good one…

4 quick ways to help stay safe from VoIP fraud this Christmas

We want you to relax this Christmas so if you don’t already, why not make use of the multitude of features we offer to restrict the VoIP traffic you…

Limit your fraud exposure by locking your balance

We offer lots and lots of features to help you avoid or contain the cost of fraudulent traffic from either your or your customer’s equipment being co…

TLS/SRTP and why you need them!

In January 2013 we enabled both TLS and SRTP on outbound calls. Today it is available on all incoming calls, i.e. using Simwood numbering with us del…

Automated fraud alerts

We’ve mentioned before the numerous features we offer to protect you if there’s a fraudulent issue on your account, such as your equipment or your cu…

Have you got your 03 numbers yet?

03 (+443 outside the UK) was introduced a few years ago as a replacement for the 0870 range which had been arguably abused. It was intended for use a…

Grahame Davies appointed Chairman

A little over a year ago we announced that Grahame Davies was joining Simwood as an advisor. His input has been very helpful and it is therefore with…

Get your income more quickly!

A new month begins and the SSDs here are warm from the reporting. It may be the first of the month but our invoices to interconnected carriers were d…

CSV rate files

Whilst most customers love the rich format of our rates files, and others use the API to import them automatically, a few have asked for them to be i…