Category

Commercial

CSV rate files

Whilst most customers love the rich format of our rates files, and others use the API to import them automatically, a few have asked for them to be i…

Prepayment by card

By popular demand customers are now able to top-up prepayment accounts in real-time using Visa, MasterCard or American Express. We still prefer payme…

Payment process changes – Important

We have introduced changes to the way we bill and take payment of invoices. Consolidated invoices Previously most services were billed at the beginni…

A sneak preview and a chance to win some free call credit

We’d like to give you a sneak preview of our new website. It isn’t finished, content is changing and some features are disabled until launch but we w…

Changes in FreePhone

There’s a few things happening to UK FreePhone (0800, 0808 and 0500 numbers) that you need to be aware of and potentially plan for. BT PayPhone Acces…

Special Offer: Cable & Wireless Geographic Number Portability

We now have nationwide coverage for Geographic Number Portability with Vodafone, or rather what used to be Cable & Wireless and all acquired companie…

Frustration = Opportunity

An opinion post by Simon Woodhead I sometimes think my world is upside down. Some nights I lie awake pondering the changes this industry has coming a…

Special Offer: Geographic Number Portability

For the month of May we are reducing our charges on the porting in of geographic numbers from the following network operators: BT Vodafone (Thus) Vod…

The Mobile Industry Will Shift… Again

A guest post by Mark Selby. Mark is the former VP of Industry Collaborations and Multimedia at Nokia. These days he is a highly sought after independ…

BT claim they own SIP

By Simon Woodhead Shortly after midnight last night my inbox pinged with a concerned email from a diligent customer. They’d seen news on The Register…

New USD / EUR bank accounts

Please note we have changed banks for our currency accounts following the acquisition of Travelex by Western Union. We would ask that customers switc…

New Year news

Happy New Year! 2013 is going to be a great year. I hope you enjoyed the break although I know many of you have been using the down-time to do some r…

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