Category

Commercial

Virtual Interconnect (Inbound) rate changes

The OFCOM Narrowband Review is increasing the cost/reducing the revenue on incoming calls, effective February 1st. In the light of the rate changes w…

Non-geographic numbering out-payment changes

The OFCOM Narrowband Review is increasing the cost of incoming calls effective February 1st. We will be absorbing these changes where possible and ha…

Freephone Rate Reductions

The OFCOM Narrowband Review is increasing the cost of incoming calls, effective February 1st. We will be absorbing these changes for Freephone and, a…

Indirect Access – Simwood termination from PSTN lines

Indirect Access is the means by which you can dial a short code (ours is 12940) on a traditional phone line followed by the number you want, and the…

Cessation of inbound SMS

We have offered inbound SMS on some of our geographic number ranges for a while but BT Wholesale withdrew the product shortly after and the majority…

999 price changes – helping you meet your GC4 obligations

Communication Providers have been obligated to offer 999 services on VoIP calls since OFCOM modified the General Conditions several years ago. The Co…

Thanks for a great year!

I wanted to write to wish you the best for the coming festivities and to say thank you for working with us this year. I really hope it is a good one…

Grahame Davies appointed Chairman

A little over a year ago we announced that Grahame Davies was joining Simwood as an advisor. His input has been very helpful and it is therefore with…

Get your income more quickly!

A new month begins and the SSDs here are warm from the reporting. It may be the first of the month but our invoices to interconnected carriers were d…

CSV rate files

Whilst most customers love the rich format of our rates files, and others use the API to import them automatically, a few have asked for them to be i…

Prepayment by card

By popular demand customers are now able to top-up prepayment accounts in real-time using Visa, MasterCard or American Express. We still prefer payme…

Payment process changes – Important

We have introduced changes to the way we bill and take payment of invoices. Consolidated invoices Previously most services were billed at the beginni…

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