Category

Commercial

A change in our international focus

By Pete Farmer Once upon a time, everyone started offering international numbering services, mainly because they could at a technical level. A simple…

Changing our 999 routing policy

By Simon Woodhead As a wholesale / carrier services provider, we offer 999 call routing and the ability to update the Emergency Handling Agency’s dat…

Emergency Call Charges

By Simon Woodhead Please note our next rate update will unavoidably feature a 16% increase in the costs to call 999. Please note we don’t levy any mo…

Origin Surcharges Claim Another Victim – Price Rises Coming

By Simon Woodhead It has been a while since I wrote about dirty origin surcharges and the harm they’re reaping. The last time in fact was after I spo…

Important Banking Update

By Simon Woodhead TLDR: We’ve changed bank details. Please update your records immediately as payments sent to old accounts may not reach us. You can…

How Compliant Are You?

By Grahame Davies We’ve always paid close attention to regulation and compliance in an industry which has had a reputation for playing fast and loose…

Important: Bank Details Change Part 2

By Jake Taylor It’s nice to be unchained from my calculator for a while to write a blog post, and one about such a fun and exhilarating topic. Simon…

Joining the surcharge party

By Simon Woodhead Before starting, let me be absolutely clear that the title does not mean we are about to start passing on surcharges to our custome…

Origin based charging – what a mess!

By Simon Woodhead We wanted to update you on the latest state of the train-wreck that origin-based charging is rapidly becoming. We first advised in…

Three & EE join the surcharging party

By Simon Woodhead Effective July 1st, in-line with Vodafone’s delayed implementation date, UK mobile networks Three and EE will be implementing simil…

UK Origin Charging delayed

Please note that Vodafone’s origin based charging effective June 1st has now been delayed until July 1st. As we’ve implemented it it doesn’t directly…

UK Origin Charging

By Simon Woodhead Charging a premium for calls based on where they appear to originate, a.k.a. origin based billing, has until now been a uniquely Eu…

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