Telecoms, AI in the call path, network engineering and the occasional strong opinion. Several times a week since 2009.
By Ross McKillop There is a common misconception that London had two area codes, 0207 and 0208, and then 0203 was added. As a result, there’s a perce…
By Simon Woodhead In 2017, I articulated in a blog post what I’d long said in private. In short, how there is no IP interconnect to BT subject to pri…
By Simon Woodhead OK, so webhooks aren’t completely new – we’ve had them for certain API functions, notably incoming fax and SMS, and we significantl…
We’ve offered Direct Debit as a payment option you can configure in the portal for donkey’s years now, and the majority of our payments by value come…
By Simon Woodhead Our humungous new rate update is live today (9th August 2019) and it marks the beginning of a great experiment – to apply initial m…
By Simon Woodhead We mentioned a few weeks ago how we were tweaking our rate-setting algorithms and you’ve hopefully noticed some changes to terminat…
It is that time of year when Ofcom gives us their school report, prepared of course by Ofcom, in the form of a number of annual market reports. They…
By Grahame Davies It’s been quite a while since we have reviewed our service categories and we have taken a long hard look at where we would like to…
By Simon Woodhead We wrote recently how, for customers and prospective customers, comparing wholesale prices without actual traffic or retrospective…
The Federal Telecommunications Institute of Mexico are introducing a new national numbering plan, changing a number of Mexican dial codes. Mexico has…
By Simon Woodhead We’re very fortunate in that difficult conversations about our rates are rare, and with established customers they’re almost non-ex…
by Simon Woodhead Following back-to-back audits, I’m delighted to report that Simwood has been certified to two ISO standards! Firstly, ISO 9001:2015…