Category

Commercial

Terms of Service Changes

It has been many years since our terms were written and both our business and the market have changed a lot. We have therefore updated our Master Ser…

Simwood Mobile FAQ

As you know, Simwood Mobile is now live and you can finally become your very own MVNO! We’ve had a lot of questions over the past week so I thought I…

Mobile Update – The Launch

It’s been a while since I updated you on our mobile products and I’m delighted to say that today we finished putting the finishing touches to Mobile…

Our new brochure

Following our Competitive Review video, we are very proud to share with you our new (first ever!) brochure. This will provide you with a brief overvi…

We’re hiring – Senior DevOps Engineer

Fancy joining our Southampton team? For more information and to apply please see LinkedIn

Competitive Review – Important Changes

Craig Howell joins as Partner Manager

We are very excited to welcome Craig Howell to our team. Craig has been appointed as Partner Manager, a completely new role for us, and is responsibl…

NGCS – 3 things to watch out for on July 1st

As should be no surprise, Ofcom’s NGCS takes effect on July 1st. This is not a post about the consumer harm and confusion we think will result, nor i…

NGCS Outpayment Changes

As a consequence of NGCS, all 08 number ranges we currently make out-payments on will be shifting to new Service Charges. This also means our out-pay…

New porting guide

We’ve published a new porting guide which can be found under the ‘Porting’ tab of the customer portal. An increasing number of customers are submitti…

NGCS rate / code sheets available

We’re working through digesting the NGCS changes and as we mentioned in our analysis, they make for massive change. As it is really important that yo…

NGCS Freephone changes

In 2013 we warned of coming changes, notably that Freephone calls from mobile phones would need to be “free” and that this would likely lead to a per…

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